PRIVACY STATEMENT
Axeus is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site www.growyourbiz.com. Because this Web site wants to demonstrate its commitment to our users' privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
- What personally identifiable information Axeus collects.
- What personally identifiable information third parties collect through the Web site.
- What organization collects the information.
- How Axeus uses the information.
- With whom Axeus may share user information.
- What choices are available to users regarding collection, use and distribution of the information.
- What types of security procedures are in place to protect the loss, misuse or alteration of information under Axeus' control.
- How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement, they should first contact Andrew Newby, VP Marketing at anewby@axeus.com. If they do not receive acknowledgment of their inquiry or their inquiry is not satisfactorily addressed, they should then contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process (http://www.truste.org/users/users_watchdog.html). TRUSTe will serve as a liaison with the Web site to resolve users concerns.
Information Collection and Use
Information Collection
Axeus is the sole owner of the information collected on www.growyourbiz.com. Axeus may collect information from our users at several different points on our Web site.
Application
This site contains an Merchant Inquiry Form. Completing this form on the site is optional. This form requires the end user to provide specific personal information. All fields of the form are required to be completed in order to process the form and initiate contact with a Sales Representative. We gather standard contact information such as; Name, Business Name, Address, Phone, Fax and Email.
Information Use
All information collected during the application process will be used to facilitate the creation of a Merchant Account. In addition, information may be used for future service enhancement notifications and/or other marketing uses.
Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user. We use session ID cookies. With a session ID cookie, once users close the browser, the cookie simply terminates.
Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Communications from the Site
Special Offers and Updates
From time to time, applicants of our service may receive notification of special offers and updates from Axeus. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature. Users may opt-out of these communications. Please see our Choice and Opt-out section.
Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Aggregate Information (non-personally identifiable)
We may, from time to time, share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.
Service Providers
We partner with other third parties (First Data Corporation) to provide specific services (Processing). When the user signs up for these particular services, we share information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Business Transitions
In the event Axeus goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.
Choice/Opt-out
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for information.
Users who no longer wish to receive promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at list@axeus.com.
Links
This Web site contains links to other sites. Please be aware that we, Axeus, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Security
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
We also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.
Correcting / Updating / Deleting / Deactivating Personal Information
If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done by contacting our Customer Support at 877-542-1234.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our Web site for 30 days.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:
Phone: 877-769-2550
Email: info@axeus.com
Postal Address: P.O. Box 130026, Carlsbad, CA 92013
